Smith Family Dentistry Testimonials


I first met Dr. Smith in Charles Town. She has been the best Dentist I have seen. When she left the practice I stopped going. I am happy that I have found her new place and look forward to many more years of seeing her and her friendly staff. - Ken
I liked how there is a variety of toothpaste. - Cameron
We have finally found a great dentist! Staff is very welcoming. - Deanna
Fun….Upbeat… Jolly, not words you usually associate with going to the dentist, but love it here! - Bev
5/10/18, first visit and love it. Thank you from the front to the back. What a wonderful staff. You could not have a better person up front. - Summer
Everyone is so nice and kind. Always want to make you at ease and comfortable. Thank you for that. - M. Linda
Pablo felt very comfortable with having his teeth cleaned here. They did a wonderful job. He doesn’t mind coming here. Thank you for providing quality care and making the patient feel comfortable. - Odilon
Staff was very friendly and helpful. Will definitely recommend to friends and family. - Cassandra
Great Service! Everyone is extremely helpful! Never have worries when coming in. - Malcolm
Lori is amazing! So glad we found this office. Dr. Kim is super friendly and my girls loved her! - Brittany/Cassidy
I have had the best experience at this office. Pain has been minimal and the treatment has been great. I would recommend this office to everyone with dental needs. - Brian
We love Smith Family Dentistry. You guys are the best, so sweet. Such personal care, from the first phone call to the actual visit. Keep up the great work. Best Dentistry Ever!! - Jermaine
I have been to several dentists in the past, but this is the best. You have x-rayed, cleaned, pulled 2 and filled 5. You did great. I would have anyone come here. You all are wonderful. Keep up the good work. - Patricia
Stephanie: Best dental experience that I have ever had. Thank you!
Valerie: Excellent cleaning by Lori, Thank You.
Surina: I enjoyed my visit. The staff was outstanding they made me feel like family. I think I finally after 20 years of living here have a family dentist office. Keep up the great work.
Dottie: Impeccable service from Dr. Smith and Robin. Love coming to this dentist office. Thanks for all you do.
Katie: Pain free extraction. Yay Yay Yay!!! Always friendly service.
Terry: Wonderful service, wonderful staff! I’m hooked! Thank you.
Karen: I am so thankful that I found Smith Family Dentistry. Jacey, the Office Manager and Robin the Dental Assistant both greeted me at the front desk with smiles and the biggest WELCOME, making me feel like a good friend and not a patient. Dr. Kimberly Smith listened to my concerns and found the problem that my previous dentist chose to ignore. My only regret is not finding Dr. Kimberly, Jacey and Robin when I first moved to the Eastern Panhandle of West Virginia. The Smith Family Dentistry is truly a great find.
Don: I was going to leave a glowing review of Smith Family Dentistry but after looking at Karen's review I could not say it any better. All three of the ladies there are lovely, friendly and helpful. I have found my dentist.
Derrick: A great experience at Smith Family Dentistry. Very helpful staff.
Dorothy: Great office staff. Helpful from start to finish. Dr. Smith is great. She makes you feel comfortable during what could be an uncomfortable experience. So glad we were referred to your office.
Zing: very friendly people, happy to pick this place, will recommend it to anyone.
Kim: Love the office
Jennifer & Faith: Dr. Smith was extremely gentle with our cleanings. Her team was helpful. Jacey called our insurance on our behalf and Robin ensured our comfort during our x-rays. Thank you!
Carla: Excellent customer service.
Ben: I and my wife had a great experience here! We were a little skeptical at first because the place was so new, but our experience far outweighed our skepticism. The staff was friendly, the facility was newly updated and clean and the doctor did a fantastic job. As much as one can look forward to visiting the dentist, we’re excited to come back!
Kerri: Everybody is wonderful. First time I don’t dread going to the dentist.
Shannon: The dentist was amazing! What a comfortable environment and friendly staff. I will definitely be back!
Amanda: Office staff and Dr. Smith are so very nice! Makes coming to the dentist easy. Relaxed atmosphere as well. Great job guys!
Heather: I am a first time patient and the staff is so nice. All the smiling faces and when I met Dr. Smith she was so caring and walked me through what I’m going to need to have healthy teeth. I can’t wait to come back and see everyone
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